Help Center
Frequently Asked Questions
Due to the pandemic and high volume of orders, please allow up to 7-10 business days processing time before your order ships. We will try our best to ship your order out asap!
Our
standard shipping is with USPS First-Class Mail which typically takes 2-5
business days. We may also upgrade your order to USPS Priority Mail 1-3
business days or UPS Ground depending on the size of your order.
For
expediated shipping, USPS and UPS options will be available during checkout.
The
free shipping option is our standard shipping free of charge. Available to the
lower 48 states in the United States only.
We
can ship to Australia and the European Union only. Shipping options will be
available at checkout. We are not responsible for any custom duties or fees.
Please check with your local customs office before ordering. Unfortunately, we
cannot declare “gift” as the declared value.
Return
or exchange are accepted within 30 days from the date of delivery. The item(s)
must be in retail condition, unwashed, and unworn. Please click on the “Contact”
button on the bottom of this page to send us a message along with your order number
to start your return/exchange.
Phi
Upsilon Omicron (Phi U) is an honor society in the integrated field of family
and consumer sciences. The Beta Psi Chapter is at California Polytechnic University,
Pomona (Cal Poly Pomona), and Artistine is providing merch fulfillment for
them.
Once
the stay at home orders started, Cal Poly Pomona switched to virtual instruction
until the end of the 2020-2021 academic year. The fundraising events that Phi
Upsilon Omicron – Beta Psi (Phi U) relies on have all been canceled. The
proceeds from the Phi U merch goes directly to the honor society as one of
their new fundraisers.
The
Phi U merch is designed by the members of Phi Upsilon Omicron – Beta Psi
Chapter.
Are
you an artist or creative and want to be featured here/have your designs
printed on some merch? Shoot us an email at ask@artistine.com
to connect!